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Lake City Medical Center
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Patient Satisfaction

Patient Satisfaction Matters to Us

How’s your stay? Are you getting the care you need? Are your doctors and nurses listening and responding to your questions or requests? Our goal is to provide the best quality care. To do so, we ask for feedback from patients like you.

During Your Stay

Please speak with your nurse or nursing supervisor if you have any questions or concerns about your care. If you issue is still not resolved, then contact you Patient Advocate at (386)719-9062 or dial 0 to have an operator page the Quality Management

Department or Administrator. You also have the right to file your complaint with either:

The Agency for Health Care Administration
2727 Mahan Dr
Tallahassee, FL 32308
(888) 419-3456

Office of Quality and Patient Safety: The Joint Commission
One Renaissance Blvd
Oakbrook Terrace, IL 60181
(800) 994-6610

Email: complaint@jointcommission.org